Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. We use cookies and similar technologies to operate and improve IntelliDesk. Cookies help us authenticate users, remember preferences, and understand how our service is used.

2. Cookies We Use

We use the following categories of cookies:

Essential Cookies

These cookies are required for IntelliDesk to function and cannot be disabled.

• Clerk authentication session cookies — Maintain your signed-in state across pages and browser sessions.
• CSRF protection tokens — Protect against cross-site request forgery attacks.
• Google OAuth state parameter — Ensures the security and integrity of the Google sign-in flow.

Functional Cookies

These cookies enhance your experience but are not strictly necessary for the service to operate.

• Theme preference — Remembers your choice of light or dark mode.
• Sidebar collapse state — Remembers whether the navigation sidebar is expanded or collapsed.
• Dismissed announcement IDs — Prevents previously dismissed announcements from reappearing.

Analytics Cookies

We use Google Analytics and Vercel Analytics to understand aggregate page visits, campaign performance, and product usage patterns. Optional analytics collection and storage are controlled by your cookie preference.

Advertising and Measurement Storage

If you arrive from an advertisement, we may store first-party campaign identifiers such as Google click IDs and UTM parameters in localStorage so we can measure sign-up attribution. Google Ads storage, ad user data, and ad personalization are controlled by your cookie preference.

3. Third-Party Cookies

The following third-party services may set cookies when you use IntelliDesk:

• Clerk (clerk.com) — Authentication and session management cookies.
• Stripe (stripe.com) — Payment processing cookies set during checkout.
• Google (google.com) — OAuth authentication flow cookies, Google Analytics, Google Tag, and Google Ads conversion measurement.
• Vercel (vercel.com) — Privacy-focused analytics and application hosting telemetry.

Each of these providers has their own cookie and privacy policies. We encourage you to review their policies for more information about how they handle cookies.

4. Managing Cookies

You can manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies from websites. Please note that disabling essential cookies will prevent you from signing in to IntelliDesk and using the service.

You can also accept, reject, or change your choice for optional analytics and advertising measurement at any time using the "Cookie preferences" link in the site footer.

Instructions for managing cookies vary by browser. Consult your browser's help documentation for guidance on how to manage cookie settings.

5. Contact

If you have questions about our use of cookies, please contact us at privacy@intellidesk.co.